FAQ

The totality of the fees due after each

Appointments

We always have time allocated in our agenda for emergency appointments. For special occasions such as travelling, weddings etc…. please contact our Patient Coordinator and she will kindly schedule your appointment at your earliest convenience.

Yes. We’re always accepting new patients. Contact us today to get more information and book your first appointment.

For us, it is a pleasure to see your friends and family. Please ask them to call our office and to provide us with your name and we will be more than happy to schedule an appointment for them.

Procedures

During your first visit to our office, you will receive a thorough dental examination that includes X-rays and cleaning. Your dentist will develop a Personal Dental Care Plan, based upon your immediate needs, current dental health and long-term oral health goals. This individual plan will include recommendations for cleanings, restorations and preventive treatments. Please set aside 2 hours from your schedule.

At our office, we care about your wellbeing and your overall positive experience. Dr Bautista makes sure that all procedures performed in the office follow our protocols to minimize any possible discomfort you might feel.

We believe in the principle of limiting our patients to the lowest exposure to radiation. When needed, we monitor the status of hard tissues (bones and teeth) with digital X-Rays bringing the radiation dosage to the minimum.

Insurances

We will be more than happy to submit electronically at no cost your claim. Usually, between 1 to 3 business days you will be reimbursed for the portion of the fees your plan covers.

We will offer you the service to contact your Insurance provider in order to find out your coverage and maximum percentage of reimbursement. After gathering this information, we will guide you to maximize all your benefits.

We will be more than happy to submit electronically at no cost your claim. Usually, between 1 to 3 business days you will be reimbursed for the portion of the fees your plan covers.

We welcome ASEQ dental plan. Please get in contact with our patient coordinator to get information about the details of your plan.

We do, yes. We accept ASEQ student dental plans as well as dental insurance. If you have any questions about payments, please contact our office for more information and we will be happy to help you.

Payment

The totality of the fees due after each treatment session must be paid by the patient. For your convenience, we accept visa, master card, American express, and all debit cards. Also, for larger cases, we partner with third parties such as Dentoplan and Accord D to offer you with the financial options to help you plan financially your treatment.

No, our patients will be reimbursed directly from their insurance company, between 1 to 3 business days, for the portion of the fees your plan covers.

Technology

There are two main categories for use of technology: For diagnosis and treatment planning, we routinely use digital radiology lowering radiation dosage to the minimum, and profiting from the high resolution images. The use of 3D planning tools enables us to graphically predict the outcome of procedures like implants and orthodontics. The second category is technology for treatments where we include the digital capturing of the images of your mouth including the topographic details without getting to use uncomfortable impression materials.

The foundation of a thorough examination of the hard tissues (bone and teeth) is the analysis of radiographs. When capturing in a digital media, the resolution, size, quality, storability and all sort of analysis are much improved. Also the amount of radiation dose can be lowered as much as one half if compared with analog methods.

Itero is the world leading company in developing technology for intra-oral impressions. This advance in technology represents a huge benefit for our patients since we eliminate uncomfortable procedures using gummy materials that stimulate gagging reflex and anxiety.

General

Our business hours are:
Monday 9:00 am – 5:00pm.
Tuesday 8:30 am – 6:00pm.
Wednesday 8:30 am – 5:00pm.
Thursday 8:30 am – 6:00pm.

By Subway the closest stations are:

1. Orange Line – Lucien L’Allier, exit the station onto Lucien L’Allier Street and walk north toward René Levesque Blvd and continue walking onto Crescent St., before you get to Sainte Catherine St. you will find our building at 1260 rue Crescent (Suite 206).

2. Green Line – Guy Station, exit the station onto Sainte Catherine St. and walk east until Crescent St., where you turn left and find our building at 1260 rue Crescent (Suite 206).

There is plenty of public parking on Crescent St. or St. Catherine, as well of other paid parking lots.